Many clients have expressed feeling anxious or nervous when making the initial call or before a first appointment. That rise in feelings is quite typical and sometimes it may take a few attempts before a call is made. I respect this and honour the courage it takes to reach out.

So you finally make that call, and it goes to voice mail, my apologies. But please leave a message, and I will return your call as quickly as I am able. My office hours vary and my intent is to respond within 48 hours depending on my next scheduled office time. Another option is to email or text.

Once we exchange some general information and explore how we could work together, we then discuss options for next steps and there is not obligation to book time with me. If I feel like your concerns do not align with my areas of focus, I often share contact information for other providers to ensure you find the appropriate service.

I am trying to understand the layers involved and where you want to land after service comes to a close. In a first session, I also share many details about the process of therapy, and you will have opportunity to ask as many questions as needed. You can expect reviewing service contracts, signing consent for service, and completing some background information.

Adults only allows opportunity to collect important details for planning and goal setting with greater openness while maintaining dignity for the child. A plan is developed together in how to best approach introducing the child to therapy.

Each adolescent is unique. Some prefer caregivers approach the therapist first others wish to be actively involved right from the start

Some clients have indicated a preference for virtual services for a variety of reasons including no travel time, greater flexibility in scheduling, appreciation of the shared screen option, to name a few. Even group educational programming or professional development have found success through the online format.